Terms
Legal & Privacy
Terms & Conditions
+ Privacy Policy
- Effective: 2025
- PulsatInk Pvt. Ltd., Juhu, Mumbai
- Applies to all services & digital products
By engaging with us in any capacity — booking an appointment, purchasing a gift card, or using our website — you confirm that you have read, understood, and agreed to be legally bound by all terms outlined herein.
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Questions about this policy?
01
Client Eligibility
1.1
All clients must be at least 18 years of age to receive tattoo or piercing services.
1.2
A valid government-issued photo ID is required for verification at the time of service.
1.3
PulsatInk Pvt. Ltd. reserves the right to refuse service to any individual who appears intoxicated, abusive, non-compliant with studio hygiene protocols, or otherwise unfit to undergo a procedure.
1.4
Clients must disclose any medical conditions, allergies, skin sensitivities, or use of blood thinners or antibiotics prior to their session. This information is critical to ensure safety and optimal outcomes.
02
Appointment Booking, Deposits & Payments
2.1
Bookings may be made through our website, in-person, or via authorized communication channels.
2.2
Appointments may require a deposit, the amount of which will vary based on the scope of the work.
2.3
Deposits are refundable only if no preparatory work has commenced — including design consultation, custom artwork, time allocation, or material preparation.
2.4
Once any work has been initiated, the deposit becomes non-refundable.
2.5
All payments made toward services — whether in full or partial — are strictly non-refundable once processed. This includes walk-in payments, digital transactions, loyalty redemptions, and prepaid bookings.
2.6
Full payment must be made prior to or at the time of service.
03
Cancellations, Rescheduling & No-Show Policy
48-Hour Notice Required Cancellations or rescheduling must be requested with at least 48 hours’ advance notice to be eligible for any refund consideration on your deposit.
3.1
Cancellations or rescheduling must be requested with at least 48 hours’ advance notice.
3.2
Cancellations made within the permitted window and where no preparatory work has been done may be eligible for a full or partial refund of the deposit.
3.3
Late cancellations (less than 48 hours before appointment) and no-shows will result in forfeiture of your deposit and may require prepayment for future bookings.
3.4
PulsatInk Pvt. Ltd. reserves the right to cancel or reschedule appointments due to unforeseen circumstances. In such cases, clients will be offered rescheduling options or a refund if no work has commenced.
04
Gift Card Policy
Digital Only — All Gift Cards are sold digitally via our official website. No physical cards are issued or delivered.
4.2
Gift Cards are non-refundable, non-transferable, and non-redeemable for cash.
4.3
Gift Cards can only be used in-studio for PulsatInk Pvt. Ltd. services.
4.4
We are not responsible for lost, stolen, or unauthorized use of Gift Cards once issued.
4.5
Gift Cards cannot be used to purchase other Gift Cards or merchandise.
05
Loyalty Program
5.1
Enrollment in the Loyalty Program is automatic upon eligible purchases or account registration, unless otherwise stated.
5.2
Loyalty points can be redeemed only in-studio toward services.
5.3
Points have no monetary value, are non-transferable, and cannot be exchanged for cash, refunds, or Gift Cards.
5.4
50% of unused loyalty points expire every 6 months from the date they were earned.
5.5
Misuse, manipulation, or fraudulent activity in relation to the loyalty program may result in disqualification, point forfeiture, and/or denial of future participation.
06
Tattoo Design & Intellectual Property
6.1
All custom tattoo designs, sketches, and artwork created by PulsatInk Pvt. Ltd. artists are the intellectual property of the company.
6.2
Clients are not permitted to copy, reproduce, photograph, share, or otherwise use any design without prior written consent.
6.3
Use of designs outside the scope of the agreed tattoo service is strictly prohibited unless rights are explicitly released in writing.
07
Limitation of Liability
7.1
Tattooing and body piercing carry inherent risks including allergic reactions, infections, scarring, fading, and dissatisfaction with the final result.
7.2
By proceeding with a service, you acknowledge that you are voluntarily assuming these risks.
7.3
PulsatInk Pvt. Ltd. is not liable for adverse reactions arising from:
- Undisclosed medical conditions or allergies
- Failure to follow aftercare instructions
- Improper post-treatment hygiene
- External interference or third-party complications
7.4
Clients are responsible for following the detailed aftercare guidance provided at the time of service.
08
Privacy Policy
At PulsatInk Pvt. Ltd., we are committed to safeguarding your privacy and protecting your personal information. This section outlines how we collect, use, disclose, and secure your data.
Information We Collect
Name, email, phone, address, date of birth, appointment & payment details, health disclosures, social handles (if provided), cookies & usage data.
How We Use It
Process bookings & payments, communicate updates, manage health disclosures, send promotional content (with consent), improve service quality, comply with legal obligations.
Data Security
We implement industry-standard security measures. No method of internet transmission is 100% secure, but we take all reasonable precautions to protect your data.
Your Rights
You may request to access, update, or delete your personal information at any time. You may also withdraw consent for marketing communications by contacting us directly.
We do not sell or rent your personal data. Information is shared only with trusted service providers for payment, hosting, or communications — or as required by law.
8.5
Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, though this may limit certain functionalities.
8.6
Our website may contain links to external sites. We are not responsible for their privacy practices or content.
09
Amendments to This Agreement
9.1
PulsatInk Pvt. Ltd. reserves the right to amend or update these Terms, Conditions, and Privacy Policy at any time. Any changes will be published on our website with a new effective date.
9.2
Continued use of our services constitutes your acceptance of the updated Agreement.
Questions about this Agreement?
- info@pulsatinktattoos.com
- +91 8104702932
- Juhu, Mumbai